How Can We Help You?

You can book by phone, email, or the contact form. Our team will confirm a suitable time.

Please bring medical reports, a referral if available, and your identification.

Yes, contact us at least 24 hours in advance to reschedule or cancel.

Most custom devices are completed within 2-4 weeks depending on complexity.

A referral is helpful but not required. We can assess your needs directly.

Yes, we offer customization options for colors and finishes.

We provide repairs and adjustments. Contact us to schedule a service visit.

Our team provides care instructions and routine maintenance recommendations.

Yes, we evaluate and repair devices from other providers when possible.

We work with select insurance providers. Contact us to confirm coverage.

Yes, we can discuss payment options during your consultation.

Yes, we collaborate with NGOs to support patients in need.

Delivery outside Kigali is available for select devices and arrangements.

Home visits can be arranged for patients with limited mobility.